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  • Excellent service at Kilbourne’s of Hempnall. I recently purchased a Kuga from Kilbourns of Hempnall, and I couldn't be happier with the experience. Mark was incredibly helpful and knowledgeable, guiding me through the entire process with ease. He took the time to understand my needs and preferences, ensuring I found the perfect vehicle. The car itself is in excellent condition and drives beautifully. I've already put a few miles on it and have been thoroughly impressed. The dealership also provided clear and concise paperwork, making the purchase process hassle-free. I would highly recommend Kilbourns to anyone looking for a quality used car and exceptional customer service.
  • Wonderful service - very happy customers. Thank you Mark for going way above and beyond to help us buy our dream car. You were so friendly and professional and we're so happy with our purchase. Well worth the 9 hour round trip from up North!
  • Excellent service, helpful, responsive
  • Exception Service, would buy again. This was the best experience we have had when purchasing a vehicle. Mark the owner was delightful and very down to earth character, we travelled from Wales to Norwich and were impressed with the exceptional service. Mark opened up the showroom out of hours to accommodate our travel regime. All the documents were ready in placed on arrival and the car was outstanding and immaculate. Audi S3 was exactly as described in the advert. Very pleased with the purchase and would highly recommend WS Kilbourn & Son's.
  • Great experience. We bought a Ford KUGA and found the experience completely painless from start to finish. We are extremely happy with the car and the service received from Mark. We would have no hesitation in using this garage again.
  • Honest , friendly and reliable service. I have bought 5 different cars from Kilbourns over a number of years and the service from both the owner and has staff has always been honest and reliable, Such a nice business to deal with, superb service all the time. I will certainly go there again when I need another car. The quality of the cars they sell are always first class.
  • Ford Puma. Excellent friendly, helpful service from a very good family run garage. Purchased a low mileage Ford Puma at a significant saving over a new vehicle. Although car was in showroom, allowed to view independently and given a test drive without any pressure to purchase. I would recommend this garage very highly and Mark in particular for his help and advice.
  • I had a very specific specification which they matched and sourced very efficiently.
  • Perfect. First class service, Kilbourns really care. When most car dealers are staffed with infantile people who just role out the same old, same old, Kilbourns offer a refreshing change.
  • Very helpful.
Monday - Friday 08:30 - 16:30
Saturday - Sunday Appointment Only

Alternative times available by appointment.

Kilbourns

High Spec Fords in Norfolk

Our business was founded in Hempnall, Norfolk in 1951 by William Saywell Kilbourn. We traded as a Ford Dealer from 1960 to 2002, however now an independent specialising in the sale and service of used Ford vehicles based in Norwich, Norfolk for over 60 years. We Specialise in nearly New Ford Cars in Norwich and the Surrounding area.

Kilbourns are a family run, independent business, with Mark Kilbourn as Dealer Principal, we offer a pleasant non-pressured way of conducting business.

Find out more
Kilbourns
New Central Garage,
Hempnall, Norwich,
NR15 2LP
Financial Conduct Authority

Mark William Kilbourn is authorised and regulated by the Financial Conduct Authority (FCA), firm reference 665668. Mark William Kilbourn is a credit broker not a lender. We can introduce you to a limited number of lenders, while providing details of finance products available. We will not charge you a fee for an introduction, but will typically receive a commission from the lender. Lender's commissions may vary. The commission received does not influence the interest rate you will pay. For questions about commission, please speak to us.

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VAT Reg. No: 105601810.

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