Excellent service at Kilbourne’s of Hempnall.
I recently purchased a Kuga from Kilbourns of Hempnall, and I couldn't be happier with the experience. Mark was incredibly helpful and knowledgeable, guiding me through the entire process with ease. He took the time to understand my needs and preferences, ensuring I found the perfect vehicle. The car itself is in excellent condition and drives beautifully. I've already put a few miles on it and have been thoroughly impressed. The dealership also provided clear and concise paperwork, making the purchase process hassle-free. I would highly recommend Kilbourns to anyone looking for a quality used car and exceptional customer service.
Wonderful service - very happy customers.
Thank you Mark for going way above and beyond to help us buy our dream car. You were so friendly and professional and we're so happy with our purchase. Well worth the 9 hour round trip from up North!
Excellent service, helpful, responsive
Exception Service, would buy again.
This was the best experience we have had when purchasing a vehicle. Mark the owner was delightful and very down to earth character, we travelled from Wales to Norwich and were impressed with the exceptional service. Mark opened up the showroom out of hours to accommodate our travel regime. All the documents were ready in placed on arrival and the car was outstanding and immaculate. Audi S3 was exactly as described in the advert. Very pleased with the purchase and would highly recommend WS Kilbourn & Son's.
Honest , friendly and reliable service.
I have bought 5 different cars from Kilbourns over a number of years and the service from both the owner and has staff has always been honest and reliable, Such a nice business to deal with, superb service all the time. I will certainly go there again when I need another car. The quality of the cars they sell are always first class.
Great experience.
We bought a Ford KUGA and found the experience completely painless from start to finish. We are extremely happy with the car and the service received from Mark. We would have no hesitation in using this garage again.
Ford Puma.
Excellent friendly, helpful service from a very good family run garage. Purchased a low mileage Ford Puma at a significant saving over a new vehicle. Although car was in showroom, allowed to view independently and given a test drive without any pressure to purchase. I would recommend this garage very highly and Mark in particular for his help and advice.
Perfect.
First class service, Kilbourns really care. When most car dealers are staffed with infantile people who just role out the same old, same old, Kilbourns offer a refreshing change.
I had a very specific specification which they matched and sourced very efficiently.
Very helpful.